SnapLast updated 18 October 2026
Contact us
Questions, problems with a shoot, billing or refunds? We're happy to help.
Email uscontact@snapvara.com
We reply to every email within 2 business days.
Help us help you faster
- Email us from the address you use to sign in to Snapvara.
- For a problem with a shoot, include the link to the shoot from your gallery.
- For billing or refunds, include the order or payment ID from your Dodo Payments receipt.
Signed in? The support assistant in the app can answer most questions about credits, shoots and downloads straight away.
Billing and refunds
Read our Refund Policy for when refunds apply. Payments are processed by Dodo Payments as our Merchant of Record.
Privacy and grievances
To access, correct or delete your data, or to raise a complaint, email our Grievance Officer, Lakshay Maini, at contact@snapvara.com. See our Privacy Policy for details.